Program Manager

Job Description

This can include but is not limited to providing clinical and administrative supervision to staff, ensuring that quality clinical services are provided efficiently and cost-effectively, ensuring the smooth and efficient functioning of administrative operations of assigned program(s), and facilitating and enhancing collaborative relations between internal and external teams in the assigned geographic region. The Program Manager must also be able to respond to emergent situations after hours.

Responsibilities:

•  Handle project management duties for Setup and Advisory Services engagements.
•  Manage project stakeholders and customer expectations, ensuring customer concerns, risks, and requirements are anticipated, documented, and resolved proactively.
•  Create and consistently update project documentation (project plans, weekly status and budget reports, and risks and issues logs) in appropriate repositories.
•  Assist engagement managers with maintaining project scope and address any change order needs promptly, as applicable.
•  Provide accurate updates on project progress to customers and SailPoint management

Required Skills:

•  3+ years of professional work experience as part of a Software, SaaS, or consulting company, including 1+ year of project manager experience.
•  Excellent organization and communication skills. Experience working with customers, partners, and internal stakeholders.
•  Experience with essential project management duties (project planning, managing budgets, monitoring project scope, owning stakeholder communication, and risk management)
• Experience managing projects across multiple teams and geographies to ensure projects are delivered to specification, on-time, and within budget.
• Certified Associate in Project Management (CAPM) a plus