Job Description

The NC Department of Health and Human Services (DHHS) is
seeking an experienced IT Project Program Manager with in-depth knowledge of
public health to lead a large-scale IT project for DPH. This
lead management role will work with multiple internal and external
stakeholders, project teams, divisions, departments, and vendors to build a plan that supports implementation of a new IT solution for DPH. This position will interact with all levels of staff in DHHS
including executive staff. working with senior-level business executives, IT
personnel, business program resources and Vendor staff to execute project
requirements and manage stakeholder expectations. This position will manage the
day-to-day activities for the project and complete all input into the State
Project Management (Touchdown) system as needed.

Responsibilities include but are not limited to:
• Work closely with project sponsor, Project Portfolio Managers (PPMs), to identify and prioritize initiatives at a division level
• Collaborate with Project Portfolio Management and other staff to develop and manage divisional roadmaps
• Work with business and cross-functional teams to develop Business Case and Cost Benefit analysis for prioritized initiatives within the program
• Manage and obtain various DHHS and state approvals for initiating projects within the program
• Participates in the construction of Statements of Work in collaboration with the business and other agency teams for projects within the program
• Manage multiple Vendor onboarding
• Establish and implement governance model for the program
• Identify key requirements needed from cross-functional teams and Vendors
• Work with other program managers to identify risks and opportunities across multiple projects within the department
• Manage budget and funding channels for maximum productivity
• Tracks, maintains and present program details, progress, status, risk and other relevant topics to senior and executive management
• Work with Project Portfolio Managers and Project Managers within the program to maintain clear, effective and transparent communications
• Manage resource allocations and expectations for program
• Collaborate with the State DIT to ensure program compliance with the State IT Roadmap and all State security requirements
• Presents program status to various committee and executive meetings

Skills:
• The selected candidate must be a results-oriented individual with a strong work ethic and must be able to demonstrate excellent leadership, negotiation, time management, facilitation, and organizational skills
• Experience in the management of a portfolio of multiple projects that may be in significantly different stages of development or have differing timelines and priorities
• Experience in communicating in a fashion tailored the audience and their needs
• Excellent written communication and presentation skills
• Demonstrates experience in working effectively with all levels of staff, clients and other IT personnel
• Experience in the responsibility for acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timeframes and quality for a program
• Experience in proposing and leading strategic initiatives
• Ability to identify and plan systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems
• Demonstrated ability to provide advice, assistance and leadership in improving the quality of
• IT projects, by focusing on program definition, management, repeatability and
• measurement
• Ability to build, influence, lead and motivate effective teams towards end results

Management prefers applicants with the following:
• Candidate with PMP/PgMP Certification
• Candidate with Agile (PMI-ACP) Certification
• Experience managing or supervising programs involving legacy system replacement projects
• Experience collaborating with State and Local Government
• Experience in complex, cross-functional team environments