FCBH Desktop Support Analyst

January 9, 2024
$0 - $0 / hour

Job Overview

  • Date Posted
    January 9, 2024
  • Offered Salary
    $0 - $0 / hour
  • Expiration date
    June 30, 2024
  • Job Status
  • Requisition ID
  • Working Type
  • Duration
    5 Months and 3 Days
  • Interview Type
    Either Web Cam or In Person
  • Work Address
    10 Park Place South SE, Atlanta, GA 30303

Job Description

Job Summary:
Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.

•Associate’s degree in a related field from an accredited college or university
•OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent.
•Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

Responsibilities and required skills

Lower-level Help Desk Analyst 1 or position equivalent. (2 years)