GA – DBHDD – IT Technical Support Specialist

July 2, 2025
$0 - $0 / hour

Job Overview

  • Date Posted
    July 2, 2025
  • Offered Salary
    $0 - $0 / hour
  • Expiration date
    July 9, 2025
  • Job Status
    Open
  • Requisition ID
    767094
  • Working Type
    Hybrid
  • Duration
    11 Months and 14 Days
  • Interview Type
    Web Cam Interview Only
  • Work Address
    Allen Building, Milledgeville 31062

Job Description

IT
Technical Support Specialist
*Candidate MUST be local to Milledgeville 31062 area*

This support person will oversee IT systems and assets,
assist with upgrades and fixes, and provide training and support as needed. The
ideal candidate will have extensive knowledge of computer hardware and software,
network maintenance, and industry trends to keep us on the cutting edge.
Engaging with employees throughout the company, the IT support person will have
an immediate impact on the efficiency of our operations and overall growth.

Objectives of this role

Maintain
essential IT operations, including operating systems, security tools,
applications, servers, email systems, laptops, desktops, software, and
hardware

Handle
business-critical IT tasks and system improvements

Enable
faster and smarter business processes and employee productivity

Research
and evaluate emerging technologies, hardware, and software

Serve
as the subject-matter expert supporting Windows, and widely used software
and applications, such as Microsoft and Adobe.

Responsibilities

Install,
configure, and support workstation software, hardware, printers, and
phones

Analyze
staff needs, identify vulnerabilities, and boost efficiency and accuracy

Execute
systems and network design, documentation, implementation, testing, and
administration, and ensure components meet business needs and work
together seamlessly

Implement
applications and software upgrades and troubleshoot any performance issues

Train
employees in using software and hardware, and provide technical support
when needed

Required skills and qualifications

Knowledge
of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.

·
Ability
to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors,
keyboard, mice etc.

·
Experienced
in troubleshoot issues on end user computing devices, including desktops,
laptops, and Surface Pros.

·
History
of working in an Active Directory domain environment

·
Proficient
at software installs and troubleshooting

·
Some
networking knowledge, along with the ability to troubleshoot network issues
from the command line.

Responsibilities and required skills

• Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. (3 years)
• Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc. (3 years)
• Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros. (3 years)
Active Directory domain environment (3 years)
•Proficient at software installs and troubleshooting (0 years)
• Some networking knowledge, along with the ability to troubleshoot network issues from the command line. (0 years)