IA-CR-ITS2-Systems Engineer

March 19, 2024
$0 - $0 / hour

Job Overview

  • Date Posted
    March 19, 2024
  • Offered Salary
    $0 - $0 / hour
  • Expiration date
    June 30, 2024
  • Job Status
    Open
  • Requisition ID
    730036
  • Working Type
    Onsite
  • Duration
    3 Months and 7 Days
  • Interview Type
    Either Web Cam or In Person Interview
  • Work Address
    101 1st St SE, Cedar Rapids, IA 52401

Job Description

The client is looking for local resources to fill this position. The person needs to sot onsite for the first 30 days and then will work a hybrid model afterwards. Local/regional candidates only.

GENERAL SUMMARY

The Systems Engineer’s role is to design, install,
administer, and optimize servers and related components to achieve high
performance of the various business applications supported by City of Cedar
Rapids. This includes local, remote, and cloud-based solutions, ensuring the
availability of applications, configuring new implementations, and developing
processes and procedures for ongoing management of the server environment.
Where applicable, the Systems Engineer will assist in overseeing the physical security,
integrity, and safety of the data center/server environment.

The Systems Engineer plays a key role in providing creative,
dynamic solutions for a variety of needs at the City of Cedar Rapids. The city maintains a highly available
environment requiring coordination with local departments and providing
critical services. As a customer-centric
Division of the City, IT staff must display the highest levels of
professionalism, teamwork, and flexibility.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a
representative summary of the major duties and responsibilities performed by
incumbents of this job. Employees may be requested to perform job-related tasks
other than those specifically presented in this description.

– •
Collaborate with IT, City management and leaders
to assess near- and long-term virtualization capacity needs with financially
sound solutions.
– •
Develop strategies for service implementations;
architect the infrastructure required to support those strategies.
– •
Act as project lead in the design and review of
new services, applications, and hardware; conduct capacity planning as needed.
– •
Lead, coordinate and participate in key process
improvements as they relate to the server environment.
– •
Coordinate and collaborate with network
engineering, business application, and database administration function to
ensure availability, reliability, and scalability of servers and cloud services
to meet business demands.
– •
Collaborate on and implement policies,
procedures, and technologies to ensure services security and compliance.
– •
Develop, implement and maintain policies,
procedures, and associated training plans for systems administration, usage,
and disaster recovery.
– •
Check the service desk database for Incidents
and Service Requests; prioritize and respond to tickets as appropriate and
within stated SLAs.
– •
Serve as cornerstone for escalating server
issues; provide timely response to customer escalations.
– •
Define and document best practice procedures for
implementation and maintenance of the environment.
– •
Perform file system configuration and
management; define and perform server backups and recovery procedures.
– •
Plan and implement strategies for Disaster
recovery and Business continuity solutions within the environment.
– •
Plan and implement server upgrades, software
upgrades, maintenance fixes, and vendor-supplied patches and coordinate those
efforts with System Engineer and applications team.
– •
Provide Web administration support by overseeing
and maintaining Web server functions, such as assuring logging and metrics data
are stable.
– •
Monitor and test system performance and provide
performance statistics and reports.
– •
Stay current on security related trends and make
recommendations based on research.
– •
Create shell scripts as required.
– •
Manage enterprise directory services and
supporting server infrastructure.
– •
Manage all cloud-based back-office services and
provide integration support for all other cloud-based services.
– •
Define and implement strategies for integrating
disparate operating environments.
– •
Recommend and execute modifications to server
environment to improve efficiency, reliability, and performance.
– •
Develop and server documentation and maintain
training materials.
– •
Manage and/or provide guidance to junior members
of the team.
– •
Perform services and security audits, and
backups and recovery.

MINIMUM ENTRANCE QUALIFICATIONS

– •
University degree in computer science or related
files and / or 5 – 7 years equivalent work experience.
– •
Microsoft Certified Professional or higher
– •
VMware Certifications

COMPETENCIES FOR SUCCESSFUL
PERFORMANCE OF JOB DUTIES

Knowledge of:

– •
At least five years’ equivalent work experience
in a senior technical analytical position responsible for managing server
environments.
– •
Moderate to advanced knowledge of VMware.
– •
Experience implementing a new ESX cluster,
migrating clusters, decommissioning hosts, updating VMware tools, and building
a new vCenter.
– •
Troubleshooting ESX issues related to storage,
network and performance issues.
– •
Advanced knowledge of the following: Windows
Server, Active Directory, RedHat, SharePoint and MS Teams.
– •
Moderate to advanced knowledge of the following
Technologies including Pure Storage, Nimble Storage and Dell Servers.
– •
Not required, but beneficial if familiar with;
VEEAM.
– •
Experience installing, configuring, and
maintaining all manners of server hardware and associated network equipment,
including SCSI, RAID, and I/O topology.
– •
Experience with server performance tuning and
monitoring tools.
– •
Excellent hardware troubleshooting experience.
– •
Ability to follow the City’s change management
policy.
– •
Ability to work tickets through the City’s
service desk ticketing system with detail.

– •
Working technical knowledge of scripting code
using VBScript, Command Shell, PowerShell or related tools.
– •
Good understanding of the organization’s goals
and objectives.
– •
Knowledge of applicable data privacy practices
and laws.

Responsibilities and required skills

University degree in computer science or related files and / or 5 – 7 years equivalent work experience. (7 years)
Microsoft Certified Professional or higher (4 years)
VMware Certification (4 years)
At least five years’ equivalent work experience in a senior technical analytical position responsible for managing server environments. (5 years)
Experience implementing a new ESX cluster, migrating clusters, decommissioning hosts, updating VMware tools, and building a new vCenter. (5 years)
Troubleshooting ESX issues related to storage, network and performance issues. (5 years)
Advanced knowledge of the following: Windows Server, Active Directory, RedHat, SharePoint and MS Teams. (5 years)
Moderate to advanced knowledge of the following Technologies including Pure Storage, Nimble Storage and Dell Servers. (5 years)
Experience installing, configuring, and maintaining all manners of server hardware and associated network equipment, including SCSI, RAID, and I/O t (5 years)
Experience with server performance tuning and monitoring tools. (5 years)
Excellent hardware troubleshooting experience. (5 years)
Working technical knowledge of scripting code using VBScript, Command Shell, PowerShell or related tools. (5 years)