IA-DOM DoIT-BA6-Business Analyst

Job Description

The Office of the Chief Information Officer – PMO Division provides adaptable, secure, and cost-effective technology services and solutions across multiple State Agencies and Divisions. We manage all of the States IT assets, projects and resources, and we deliver technology and expertise to support Citizens of Iowa and their family’s every day. This includes consistently delivering top tier performance and value to citizens as a trusted partner and services provider.

This role will work directly with internal team members across multiple state agencies to understand business and technical requirements to complete agency reorganization efforts. Recent legislative changes to state agency alignment involving consolidation of business areas create a prime opportunity for a seasoned and professional business analyst to work cooperatively streamlining future business process. Additionally, you will have opportunities to work on statewide security initiatives, network and infrastructure maturation, and/or specific business area enhancements within a centralized state technology enterprise.

OCIO PMO is committed to the pursuit of creative and innovative solutions that enable our Agency to help Iowans achieve healthy, safe, stable and self-sufficient lives through the programs and services we provide. We strive for an IT culture that identifies the newest, most effective solutions through discovery, open discussion and collaboration. We have fun together, care about each other and take pride in the solutions we provide. We believe in continuously optimizing our processes, refining our solutions and improving ourselves to the benefit of the Iowans we serve. If you are passionate about applying your creative and innovative business analyst strategies and approaches across the State of Iowa technology enterprise then this is the role for you!

Responsibilities of business analyst role include but are not limited to:
• Creating, presenting and maintaining user stories, acceptance criteria, demo expectations and design documents in defined systems.
• Creating/documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and the associated requirements
• Working closely with key decision makers, systems owners and end users in support of core processes and critical business objectives
• Conducting research to obtain data, analyzing problems to advise and recommend solutions
• Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or services
• Advising client or department heads on alternate methods of solving needs or problems, and recommending specific solutions
• Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcome
• Working closely with all IT organizations and driving projects to successful completion
A successful candidate for this role is expected to possess the following skills and experience:
• Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts
• Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)
• Experience delivering software as part of an agile delivery team
• Strong ability to work effectively within time constraints, changing priorities, and independently
• Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications
• Guide business customers through business case development for new applications/functionality, including cost / benefit analysis and risk / impact analysis
• Understanding of how to deliver value through realizations of benefits, avoidance of cost, identify new opportunities and modernizing the organization
• Focus on continuous improvement for both the business process and the underlying technologies and system support
• Strong ability to decompose complex concepts into smaller tasks while maintaining end-to-end business process focus
• Work closely with other Business Units to identify and deliver Enterprise value
• Experience providing consulting services to governmental entities
• Skilled at consulting with executive-level stakeholders to define business needs or problems