IA-DOM-HHS-BA6-Technical Business Analyst

Job Description

Due
to the growing demand for IT systems and solutions, the Iowa Department of Management
is seeking an experienced technical IT Business Analyst to join our team in supporting
the implementation and management of various software development projects. The
successful candidate will have a strong background in Software Development Life
Cycle (SDLC) methodologies and Agile frameworks such as Scrum and Kanban.
Experience with project management tools like Azure DevOps or JIRA is highly
desirable. As a Business Analyst, they will work closely with cross-functional
teams to ensure successful project delivery and alignment with the
organization’s strategic objectives.

Responsibilities:

Integration:

– ·
Help in the
coordination of IT integration efforts including systems, applications, and
infrastructure.
– ·
Collaborate with
stakeholders to understand business requirements, identify integration
challenges, and develop strategies to address them.
– ·
Analyze existing
IT systems and processes in both merging departments, identify overlaps,
redundancies, and gaps, and propose integration solutions.
– ·
Facilitate
discussions and negotiations between departmental representatives to reach
consensus on integrated processes, systems, and data management.
– ·
Conduct impact
assessments to identify risks, issues, and dependencies associated with IT
integration activities and propose mitigation strategies.
– ·
Manage
communication and change management activities related to IT integration,
ensuring effective stakeholder engagement and user adoption.

Platform Migration from Google Services to Office 365:

– ·
Facilitate
discovery sessions with merging agencies to understand their current state use
of Google Suite
– ·
Conduct
comprehensive assessments of current Google services usage, dependencies, and
integration points to inform the migration strategy.
– ·
Collaborate with
stakeholders to define migration objectives, timelines, and success criteria.
– ·
Coordinate with
project manager, technical teams, and vendors to design and implement the
migration plan, ensuring minimal disruption to end-users and maintaining data
integrity.
– ·
Develop project
documentation to facilitate user adoption and familiarity with the new Office
365 platform.
– ·
Monitor and
troubleshoot migration-related issues, working with teams to promptly resolve
them and minimize downtime and user impact.
– ·
Document
migration processes, lessons learned, and best practices to guide future
migrations and ensure knowledge transfer within the organization.

Requirements Gathering and Analysis:

– ·
Engage with
business users, subject matter experts, and stakeholders to gather and document
business and functional requirements.
– ·
Conduct in-depth
analysis of existing IT systems, processes, and data flows to identify
opportunities for improvement and optimization.
– ·
Collaborate with
cross-functional teams to help translate business requirements into actionable
technical specifications.
– ·
Ensure that IT
solutions align with organizational goals, compliance requirements, and
industry best practices.

Project Management and Documentation:

·
Develop and
manage service requests, including scope, schedule, and budget estimates.

·
Monitor project
progress, identify and document risks, and proactively communicate updates to
stakeholders.

·
Prepare
comprehensive project documentation, including requirements specifications,
test plans, and user materials.

·
Facilitate user
acceptance testing and ensure that deliverables meet quality standards and user
expectations.

·
Collaborate with
IT Dev teams to ensure successful implementation and post-implementation
support.

Qualifications:

– ·
Bachelor’s degree
in Business Administration, Information Technology, Computer Science, or a
related field, and/or a combination of education/certification and work
experience.
– ·
A minimum 6 years
of experience as a Business Analyst and/or Project Manager, with a preferred focus
on SDLC and Agile methodologies.
– ·
Ability to
analyze business strategies and user needs, document specifications, and
translate business objectives into proper system requirements and
specifications.
– ·
Working knowledge
of Agile frameworks such as Scrum and Kanban, and familiarity with Agile
project management tools like Azure DevOps or JIRA.
– ·
Proficient in
Microsoft Office Suite including Excel, Word, PowerPoint, Project, and Visio.
– ·
Excellent
communication and interpersonal skills, with the ability to work effectively
with diverse teams and stakeholders at various levels of the organization.
– ·
Experience with
developing end user documentation and process flows.
– ·
Guide
stakeholders through business case development for new
applications/functionality, including cost benefit analysis, risks and issues,
and impact analysis.
– ·
Strong analytical
and problem-solving skills, with a keen attention to detail.
– ·
Demonstrated
ability to balance multiple priorities and manage time effectively in a
fast-paced environment.
– ·
Familiarity with
state government operations and processes is a large plus.