IN-Hoosier Lottery PT, Temporary Customer Service Rep.

Job Description

Overview

The
Hoosier Lottery Customer Service Representative will assist customers with the
claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery
products and other duties as needed. 
Individuals will work an average of 22 hours per week at the Hoosier
Lottery Headquarters.

Job
Responsibilities

·        
Greet customers upon arrival in the Claims Center;

·        
Ensure all proper documentation is presented prior to
claim processing.

·        
Sell lottery products daily including scratch and draw
game products;

·        
Assist with nightly closing process when needed.

·        
Provide
shift coverage for staff benefit time.

·        
Other
duties as assigned.

Job Requirements

 ·        
High School diploma or equivalent;

·        
Excellent customer service skills;

·        
General knowledge of and ability to operate a telephone and
cash register;

·        
Basic knowledge of clerical procedures, methods, and
principles;

·        
Proficient with modern office equipment including computers,
fax machines, and scanners