NC – DHHS Sr. Business Analyst

March 1, 2023
$0 - $71 / hour

Job Overview

  • Date Posted
    March 1, 2023
  • Offered Salary
    $0 - $71 / hour
  • Expiration date
    March 6, 2023
  • Job Status
  • Requisition ID
  • Working Type
  • Duration
    12 Months and 5 Days
  • Interview Type
    Webcam Interview Only
  • Work Address
    DIx Campus, Raleigh NC

Job Description


DAAS is seeking to upgrade their current case-based Adult Protective Services Register (APS-R) and Disinterested Public Agent Guardians (DPAG) systems. This senior Business Analyst role will work with the business and other stakeholders to support the business process analysis. The BA will use N.C. Department of Information Technology Business Analysis Team tools and templates to document requirements. The project will be utilizing the agile methodology.


• Develop a strong understanding of the functions, uses and requirements for expansion of the current APSR, DPAG, and Modernization Effort
• Identifying and documenting current and state process workflows and data flow
• Developing documents such as: Business objects inventory list Reports, email notifications and Forms List, Email Notifications/Letters Inventory List, User Stories, Permission Matrix, Wireframes
• Additional development of documents may include but is not limited to entity relationship diagrams, data dictionaries, system context diagrams
• Gather and document business requirements and functional requirements needed for procurement documents
• Assisting in performing functional and integrated testing
• Preparing and maintaining project documentation and artifacts including analysis, reports, and user documentation
• Working with project manager, developers, and end-users to ensure application designs meet business requirements
• Providing UAT support, including developing test scenarios and cases using DHHS methodology
• Supporting required system go-live activities
• Documenting gap analysis
• Track delivery and review/approval progress of each deliverable in accordance with approved Project Work Plan and RAM
• Attending PMO meetings

Employee will perform other related work as required
The employee will travel in the local Raleigh area to attend meetings as needed


• Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
• Gathering and documenting business and functional requirements suitable for procurement documentation
• Strong writing and communication skills
• Collaboration and relationship-building with their team members and clients
• Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
• Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
• Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
• Ability to prepare and present oral and written documents clearly and concisely
• Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
• Understanding of Software Development Lifecycle (SDLC) concepts and process
• Knowledge of and experience with IT Service Management best practices and principles
• Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
• Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups
• Knowledge of Ageing Resource Management if desired
• Must have familiarity with agile methodology, tools, and frameworks, i.e., Scrum, Kanban
• Experience working for Federal, or State government is preferred
• Experience with software implementation projects and with Cloud technologies

Responsibilities and required skills

Extensive knowledge of business system analysis techniques and testing methodologies (7 years)
Demonstrated experience in gathering business requirements and development of business rules and process flow. (7 years)
Proven experience with business process design, definition and/or re-design. (7 years)
Experience with Business Analysis methodologies and problem solving (7 years)
Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project (7 years)
Excellent communication skills (both verbal and written) (7 years)
Experience in development of procurement related documents including RFP and evaluation criteria. (5 years)
Demonstrable analytical skills and an attention to detail. (7 years)
Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. (7 years)
Experience working for State government (5 years)
Ageing Resource Management experience - Desired (3 years)
Knowledge Creating Context Diagram and Functional decomposition (5 years)
Demonstrated experience with both waterfall and agile projects (5 years)
Comfortable working in an environment that is driving toward agile transformation while continuing to operate within a mature waterfall structure (3 years)
Experience with Jira, SharePoint, Octane, ALM and other tools (4 years)
Experience with software implementation projects and with Cloud technologies (3 years)

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