NC – Meck County – ITS – Deployment and Desktop Support

June 7, 2024
$25 - $40 / hour

Job Overview

  • Date Posted
    June 7, 2024
  • Offered Salary
    $25 - $40 / hour
  • Expiration date
    June 13, 2024
  • Job Status
  • Requisition ID
  • Working Type
  • Duration
    2 Months and 28 Days
  • Interview Type
    Webcam Interview Only
  • Work Address
    3205 Freedom Drive, Charlotte, NC 28208

Job Description

***These are on-site positions in Charlotte, NC.
***The max rate for this req is $35/hour.

Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts; may have industry experience.

Description (including, but not limited to):
Assisting with increased Field Services workload due to organization wide return to office effective July 1, 2024; primary focus will be resolving incidents and assisting with AV initiative to bring support more in-house.

Current AV equipment in use includes Crestron room controllers and scheduling panels, various brands of displays, and VIA wireless presentation devices.

Day to day work will consist of:
– Gathering information and creating initial inventory of AV equipment county wide
– Working through automated task for AV proactive checklist on regular cadence

– Assisting with small scale upgrades/installs of AV equipment
– Completing standard Field Services (desktop) support requests and break/fix incidents

Responsibilities and required skills

Must be able to lift at least 25 pounds regularly. (0 years)
Large scale deployments of 500+ machines preferred. (2 years)
Must be able to stand and move around in classroom style setting daily. (0 years)
Knowledge of Active Directory, VPN client, Microsoft Office suite, and Windows 10. (2 years)