VDOT – Business Analyst – Local Candidates Only

Job Description

The Virginia Department of
Transportation (VDOT) Business Integrated Solutions Division (BISD)
is seeking a highly experienced Business Analyst to join our
Business Analytics and Testing Support Team. This role requires strong
stakeholder management skills and the ability to take initiative with minimal
supervision. The Business Analyst will serve as the voice of the customer,
ensuring that business needs are clearly understood, articulated, and
documented. The Business Analyst will work in both Agile (Sprint) and
traditional Waterfall methodologies for the Software Development Lifecycle
(SDLC), contributing to ensuring that customers’ requirements are met through
the development and delivery of requested enhancements.

Key Responsibilities:
• Act as the voice of the
customer, working with IT project team members and business stakeholders to
fully understand business processes, pain points, and customer needs.
• Develop expertise in
customers’ business applications and organizational data management concepts,
advocating for the customer throughout the SDLC.
• Conduct Root Cause Analysis
to identify system gaps and deficiencies that impact the customer and require a
business, technical, or blended approach for resolution.
• Diagram current processes
and propose modifications using process flows (BPMN 2.0), context diagrams, and
data flow diagrams to ensure clarity for both technical and non-technical
stakeholders.
• Discover and document
customer-centric requirements, user stories, and acceptance criteria with a
focus on improving business and technical processes.
• Decompose traditional
requirements into Agile Epics and Features; create clear and concise user
stories that are aligned with customer goals and are easy to implement by
technical teams.
• Map user stories to
technical designs for system modifications, ensuring that solutions meet
customer expectations.
• Identify and group related
user stories into features; document dependencies, ensuring alignment with
customer priorities and business processes.
• Assist the Product Owner
(Business Sponsor) in maintaining the product backlog with a customer-first
mindset.
• Perform Quality Analyst
functions, defining test objectives, test plans, and test cases, while
executing tests (including regression testing) to ensure customer satisfaction.
• Coordinate, facilitate, and
document User Acceptance Testing (UAT) with business stakeholders, ensuring
that the customer is at the center of the testing process and keeping Project
Managers/Scrum Masters informed of progress.

Qualifications:
• Minimum of 10 years of
experience delivering business and data analysis artifacts with a
customer-focused approach.
• 5+ years of experience as
an Agile Business Analyst with a strong understanding of Scrum concepts and
methodology, including representing the customer during sprint reviews.
• Experience organizing and
maintaining Product and Sprint backlogs, ensuring prioritization based on
customer needs.
• Proficiency in translating
client and product strategy requirements into Epics, Features, and User
Stories, ensuring alignment with customer goals.
• Strong data analysis
background, organizational data management concepts, and SQL/database
experience, particularly in supporting customer-driven solutions.
• Proficient in understanding
and developing acceptance criteria to ensure test cases meet customers
needs/acceptance.
• Experience with software
development applications such as Azure DevOps and/or Jira.
• Expertise with Microsoft
Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project
Server).
• Experience with reporting
systems, operational data stores, data warehouses, data lakes, and data marts.
• Exceptional written and
oral communication skills with a proven ability to advocate for customers while
working with a diverse set of peers and stakeholders.

Preferred:
• Certified Business Analysis
Professional (CBAP)
• PMI – Professional in
Business Analysis (PMI-PBA)
• PMI – Agile Certified
Practitioner (PMI-ACP)
• Experience using Azure
DevOps or Jira for agile software development and work item tracking.
• Experience with automated
testing tools such as TestComplete, Cucumber, or Selenium.